Learn more about the academic programs we are delivering in Summer 2025. If you have any questions about part-time studies, please contact us.
This course equips participants with essential skills to navigate and resolve conflicts in diverse workplace settings. It focuses on enhancing communication skills, analyzing and managing conflict dynamics, and mastering mediation techniques within the field of HR. Participants will learn effective strategies to address disputes professionally and constructively, improve team dynamics, and drive collaboration.
Through practical exercises, interactive case studies, and real-world scenarios, learners will build confidence and gain expertise in mediating conflicts, promoting collaboration, and achieving positive outcomes in professional environments.