Registration for Winter 2026 programs and courses is now open. Learn more about the academic programs we are delivering in Winter 2026. If you have any questions about part-time studies, please contact us.
This course will explore effective interpersonal communications skills for those employed in a client-facing capacity in the financial services industry. Areas of focus will include the impact of interpersonal communications skills and emotional intelligence on one's personal brand and the Customer Experience, changes to communication in the Digital Age, different types of workplace communications and ensuring effective client relationship management.