Learn more about the academic programs we are delivering in Fall 2025. If you have any questions about part-time studies, please contact us.
Prerequisites:
Service sector supply chains can differ significantly from those that have a product focus. This course looks at managing demand and capacity, and services spend analysis with a view to crafting or enhancing a services purchasing strategy. This includes an examination of the complex issues in developing and maintaining a Statement of Work (SOW) and a Service Level Agreement (SLA). The course also places a special focus on the differentiating factors involved with investing in capital goods and undertaking procurement for major projects.