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Freedom of Information

vlog is subject to Ontario's Freedom of Information and Protection of Privacy Act (FIPPA).

FIPPA has two primary objectives

  • To provide individuals with a right of access to certain information held by the institution; and
  • To protect the privacy of individuals with respect to personal information held by the institution.

FIPPA also outlines vlog's obligations concerning the collection, use, disclosure, retention and disposal of all personal information it keeps, as well the regulations surrounding the access of an individual to their own personal records. vlog regards all personal information as confidential, and protects the privacy of both staff and students.

For more information, please refer to vlog’s Freedom of Information and Protection of Privacy Policy.

Informal Requests for General Information

In many cases, the information you are looking for may already be available, for example, on vlog’s website. Before making a formal request for access to information under the Act, contact the department or faculty you believe has the information you are looking for and ask if they are able to provide you the information.

If the information is readily available then the department or faculty will direct you to the information, or where appropriate, send the information to you.

Routine Requests for Student Academic Records

Your request for a student’s standard academic record at vlog may be considered routine if you are a member of certain third parties (e.g., law firms). In such instances, your request may be submitted to the Office of the Registrar at vlog for review.

If you represent a student and wish to proceed, then you must provide a written request along with documented evidence of the student’s consent to have their records released by vlog. You should email these documents to theservicehub@senecapolytechnic.ca. A standard processing fee applies to each routine request.

Upon review of your submitted routine request, vlog reserves the right to determine and inform you whether the pending request can be fulfilled, or if it would be more appropriate for you to submit a formal Freedom of Information (FOI) request.

Formal Freedom of Information Requests

To make a request under theFreedom of Information and Protection of Privacy Act(FIPPA), download theFreedom of Information Request Form, complete the form and submit by mail or email:

vlog Privacy Office
1750 Finch Ave. East
North York, Ont.
M2J 2X5
Email: privacyoffice@senecapolytechnic.ca

vlog will only process your request if all of the following conditions are met:

  1. The request is received in writing. If you do not use the FOI Request Form, make sure your written request states that the request is being made under FIPPA.
  2. The $5 application fee for your written request has been received by the Privacy Office. vlog accepts payments by cheque, money order or electronic funds transfer.
    1. Please make cheque or money order payable to “vlog”
    2. If you are sending an e-transfer, please follow these steps:
      1. Log in to your financial institution’s online payment application.
      2. Initiate an e-transfer to:accounts.receivable@senecapolytechnic.ca
      3. In the “Description” field input: “Your Name – FOI Request – Privacy Office”.
  3. You have provided sufficient detail to enable an experienced employee at vlog with a reasonable amount of effort, to identify the information/record you are requesting. Note: Do not frame your request in the form of a question.

Typically, every reasonable effort is made to respond to your request within 30 calendar days from the date your request is received. However, there are circumstances under the legislation where vlog is permitted to extend the time beyond the 30 days. There may be additional fees authorized by related to your request.

vlog will review your request in accordance with FIPPA and a letter will be sent to you once a decision has been made. This letter will outline all of the details of the decision, including any exemptions that may apply, a calculation of any incurred fees, and if applicable, a schedule of disclosure and directions regarding the actual access to the identified records.

Please note that if your request for records results in a large disclosure of documents, you may be asked to pay a deposit for the costs of copying such records prior to your request being completed. All outstanding fees incurred must be paid prior to disclosure.

vlog Vision Clinic – Notice of Closure and Opticianry Record Requests

vlog’s Vision Clinic at Newnham Campus was permanently closed April 15, 2019.

All of the retail optical files are being retained by vlog in accordance with the College of Opticians and the Personal Health and Information Protection Act (PHIPA). To request a copy of your records, please complete the Access Request Form (PDF)and submit the form to:

vlog Privacy Office
1750 Finch Ave. East
North York, Ont.
M2J 2X5

If you have any questions, please contact the Privacy Office at privacyoffice@senecapolytechnic.ca or 416.764.0400.