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Office Administration - Health Services

Program Learning Outcomes

This ÌÇÐÄvlog¹ÙÍø program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Colleges, Universities, Research Excellence and Security.

As a graduate, you will be prepared to reliably demonstrate the ability to:

  • Apply scheduling, task coordination, and organizational skills to facilitate the completion of tasks and to meet deadlines in the medical environment.
  • Establish and maintain data management systems to organize electronic and paper records for the medical environment.
  • Co-ordinate the organizing, processing, and responding to electronic and paper communications to facilitate the flow of information in the medical environment.
  • Produce accurate financial and billing records for the medical environment within a specified time frame by compiling information and using appropriate software.
  • Produce accurate medical correspondence and reports by a specified deadline using available computer technology as well as by applying recording, editing, and language skills.
  • Use effective interpersonal skills in the workplace to assist the completion of individual and team tasks and to promote the image of the organization.
  • Troubleshoot and show initiative in the creation and production of accurate, organized medical documents within a specified time frame.
  • Provide technical support and training related to computer software to others in the medical environment as required.
  • Use the Internet and its tools in a medical environment to enhance communication and business opportunities.
  • Demonstrate administrative skills to enhance the effective operation of the workplace.