This two-year diploma programÌýis designed to provide aÌýsolidÌýfoundationÌýof the skills and knowledge required to work in the corporateÌýtravelÌýbusiness, leisure, or cruise travel sectors. In this program, you willÌýunderstandÌýtheÌýtourism industry as a businessÌýwith an emphasisÌýon developing a service-driven attitude and honing business skills in marketing, sales and customer relations.
You will also acquireÌýknowledgeÌýinÌýnegotiation, risk management,ÌýlearnÌýindustry specific global distribution systems,Ìýdiscover local andÌýinternational tourism destinations and geography.
In semester two of the program, you can continue your studies in theÌýTourism ServicesÌýconcentrationÌýor switch toÌýtheÌýTourism –Services ManagementÌý-ÌýGlobal Tourism BusinessÌýconcentration.ÌýÌýSwitching is seamlessÌýwith a common first semester in both programs.
Graduates of Tourism – Services Management – Travel Services Specialization (TIS) with a cumulative GPA of 3.0 or higher have an advanced entry pathway towardÌýHonours Bachelor of Commerce – Business Management (BBM).
Throughout this program you will develop the following skills:
Strong communicators, extensive soft skills
Solid core knowledge and technical skills
Understand sector needs, including business management, analytics and technologyÌý
See the industry as a way of life and value lifelong learning
Globally savvy
As part of your program credit hours, you will complete 315 hours of field placement in the third semester. You'll receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all second semester courses before accepting a field placement position.
This program offers the option to complete a co-op work term, providing valuable hands-on experience in your field of study. Students interested in completing a co-op work term should apply to the PROGRAMNAME ±è°ù´Ç²µ°ù²¹³¾.​
Students who select the co-op stream will have the opportunity to participate in a co-op term(s) if eligibility requirements are maintained. Students will have the flexibility to transfer to the non-co-op stream at any time. The co-op term(s) is typically a full-time paid position completed between two academic semesters. The co-op search is student-driven and participation in the co-op stream does not guarantee that a work position will be secured. However, students will receive guidance and support through in-class career workshops and one-on-one coaching to help prepare for the co-op term.
| Start in | Location | Availability |
|---|---|---|
| Sept. 2025 | Newnham | Open |
| Jan. 2026 | Newnham | Suspended |
Please note that availability is subject to change and a seat is not guaranteed.
| Start in | Location | Availability |
|---|---|---|
| Sept. 2025 | Newnham | Open |
| Jan. 2026 | Newnham | Suspended |
Please note that availability is subject to change and a seat is not guaranteed.
This program meets Post-Graduation Work Permit (PGWP) eligibility requirements.
This program is offered in ÌÇÐÄvlog¹ÙÍø's hybrid delivery format with some courses available in ÌÇÐÄvlog¹ÙÍø's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. In courses delivered in the flexible format, using interactive learning spaces, professors teach in person to students in a physical classroom or lab and stream to students online at the same time. Students have a choice of coming to campus for an in-person experience or learning online.
Learn more: ³§±ð²Ô±ð³¦²¹â€™s program delivery options and how courses in this program will be delivered each term.
When you graduate from this program, these are the types of career options you can explore:
Tourism development and marketing organizations
Travel informationÌýcentres, national parks and campgrounds
Tourism attractions, festivals and event planning
Tour organizations, ground transportation and in-bound tourismÌý
Travel retail, destination tourism, and internet travel retail
Resorts, hotels, cruise lines, airlines
Travel retailers and tour operators
Ticket reservationist,Ìýcounter agent,ÌýInternet travel retailerÌý
Marketing representative
Front desk clerk
Home-based travel counsellor
Convention/conference/meeting planner assistantÌýÌý
ÌÇÐÄvlog¹ÙÍø is a member of the:
Association of Canadian Travel Agencies (ACTA)
Cruise Line International Association (CLIA)
Meeting Professionals International (MPI)
Association of Canadian Travel Agencies (ACTA)
Association of Corporate Travel Executives (ACTE)
Travel Industry Council of Ontario (TICO), and
Tourism Industry Association of Canada (TIAC)
We’ve made a bold commitment to embed principles of sustainability into every business program we offer.
Learn more aboutÌýÌÇÐÄvlog¹ÙÍø Business’sÌýcommitment to sustainability.
